Our Cancellation Policy ...
Our team at Mindful Actions is committed to helping as many patients as we possibly can. We have a cancellation list for patients who want to get in for appointments but can't because our therapists are booked. We could possibly call them in for a last minute session if we have enough notice. We have found that due to a high number of last minute cancellations and people who don't show up for their scheduled appointments that there are quite a few session hours going unused and we are losing money for those hours. This is not helpful to our practice or to the patients waiting for appointments.
***New schedule of charges***
The following charges are NOT covered by insurance and will be considered “out of pocket expenses”
*No shows....................................................Full Session Price
**Less than 24 hours cancellation.......$25.00
Letters of attendance............................. $5.00 (emailing is free)
Legal paperwork.......................................$25.00 per hour
*clients will be asked to complete a credit card on file form to paperwork and no shows will be charged automatically. Our “no show” policy will take into consideration emergencies and will be handled on a case by case basis.
**we understand things come up and appreciate as much notice as you can give us. Often we have a long cancellation list and with enough notice can fill those times.
We appreciate your understanding, and as always please call or text Toni at 860 402-0394 if you have any questions or concerns
The Mindful Actions Team
